Support Center

Why do I get payment unsuccessful errors on checkout?

Last Updated: May 02, 2013 04:01PM PDT
We have found that most payment errors in our cart are usually related to some portion of the billing address not exactly matching the address that your bank has on file.

If you feel you have filled in all the information correctly and are still getting an error (and verified the billing address on file with your credit card company), we suggest that rather than try to input the order again, either give us a call or use a different credit card to place the order. Trying repeatedly with the same card will likely just lead to more errors and authorizations on your card.

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